All Policies

· 30 Day Money Back Guarantee
  · Software and SD Expansion Cards
· Limited Liability Warranties
  · ACEECA Handheld Products
  · Software Products
  · Accessories

30 Day Money Back Guarantee
We want you to be fully satisfied with every item that you purchase online from ACEECA. If you are not satisfied with an item that you have purchased online, you may return the item within 30 days of the date of shipment for a full refund of the purchase price, minus the shipping, handling, or other charges.

The item must be returned in brand new condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit.

Software and SD Expansion Cards
All software purchases and MultiMedia / SD expansion cards may be returned within 30 days of date of shipment for exchange or online credit only (no refunds). A MultiMedia / SD expansion card may only be returned if it is damaged or defective. To return Software or SD Expansion Cards, contact a Customer Sales & Service Specialist by emailing This email address is being protected from spambots. You need JavaScript enabled to view it."> This email address is being protected from spambots. You need JavaScript enabled to view it. to obtain a Return Merchandise Authorization (RMA) code and return instructions.

Limited Liability Warranties
ACEECA Handheld Products
ACEECA handheld products sold at ACEECA.com are covered by a Limited Liability Warranty for one year (365 days) from the date of purchase. This warranty covers defects in material or workmanship. This warranty does not cover physical damage such as a cracked or broken screen, nor does it cover damage that occurs due to performing unwarranted acts such as opening the unit or modifying the internal components.

Software Products
Software products (including the Desktop Software CD and Palm® OS upgrades) are covered by a Limited Liability Warranty for 90 days from the date of purchase. If the CD-ROM is not functional at purchase, you may receive a replacement without charge within 90 days from the date of purchase. To receive a replacement for defective software, you must provide proof-of-purchase.

Accessories
Accessories are covered by a Limited Liability Warranty for 90 days from the date of purchase.
During the warranty period, ACEECA will repair defective parts with new parts or, at the option of ACEECA, serviceable used parts that are equivalent or superior to new parts in performance. All exchanged parts and products replaced under this limited warranty will become property of ACEECA. If ACEECA is unable to restore the product to good working order, ACEECA shall, at ACEECA's option, either (1) replace the product with a comparable product or (2) accept return of the product from and refund to you the full purchase price.