All Policies

· Payment Methods
· Currencies
· Sales Tax

Payment Methods
Credit cards accepted are:

  • MasterCard
  • Visa

Other forms of payment may be arranged for bulk sales where an order has a value in excess of US$5000. Please contact a Customer Sales & Service Specialist by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it."> This email address is being protected from spambots. You need JavaScript enabled to view it..

When paying with a credit card: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Currencies
When paying by credit card: All Website and Manual Orders/Telephone Orders (MOTO) are processed in US Dollars only. If your credit card holds funds of a currency different to US Dollars, your credit card will be charged at the current exchange rates from US Dollars to your currency, which is determined by Visa International or MasterCard International plus any additional fees your issuing bank charge for the transaction.

Sales Tax
New Zealand laws require that we charge applicable sales tax (GST) on orders shipped to addresses within New Zealand.

From 1st July 2003, value added tax (VAT) will be added to orders containing digital services or downloadable products from non-business customers within the European Union. The VAT rate applied to the order will differ depending on which European Union country the order is billed to. The VAT rates for each country as of this writing are listed below;

Belgium
21%
Czech Republic
19%
Denmark
25%
Germany
16%
Estonia
18%
Greece
19%
Spain
16%
France
19.6%
Ireland
21%
Italy
20%
Cyprus
15%
Latvia
18%
Lithuania
18%
Luxembourg
15%
Hungary
25%
Malta
18%
Netherlands
19%
Austria
20%
Poland
22%
Portugal
21%
Slovenia
20%
Slovak Republic
19%
Finland
22%
Sweden
25%
United-Kingdom
17.5%